One Year Warranty


All of gofanco’s products are backed by a 1-year limited manufacturer warranty and free lifetime tech support from our experienced technical team located in Silicon Valley.  We will repair and/or replace defective products that fall within the one year purchase period. We are not responsible for products that have been deliberately mangled or damaged.


To speak directly with one of our support agents, please email support@gofanco.com and have your Order ID ready as well as your part number on hand.  We will get back to you within 1 business day.


gofanco uses Fulfillment By Amazon


Gofanco products sold on Amazon.com that state they are "Fulfilled By Amazon" are packed, delivered, and come with customer service via Amazon.  Any questions or concerns pertaining to your order should be dealt through Amazon. Fulfillment By Amazon products come with a 30-day return policy.


What is Fulfillment By Amazon?


Fulfillment By Amazon (FBA) is a service Amazon offers to sellers that lets them store their products in Amazon's fulfillment centers while also taking care of shipping and customer service issues regarding your package.


Please contact Amazon customer support for assistance, as we do not have access to shipping, payment or order status information on orders sent from Amazon fulfillment centers.


Questions for Amazon Customer Service?

Call: 1 (888) 280-4331